Delete your account
We wrote this text ourselves from the law’s official texts; a lawyer has not reviewed it yet.
In force from 28 October 2026. How to delete your Lopta account, and what happens to your data. Lopta is the app for running amateur sport competitions, by BitAlloc d.o.o. (see Company information).
In the app
- Open Lopta and sign in.
- Go to You, then Delete account.
- Press and hold Hold to delete until the deletion is confirmed.
If you are the only admin of a group that has other members, first make someone else admin or delete the group, so the group isn’t left without an admin.
What happens
- You are signed out at once, alerts stop, and nobody sees your account any more. We confirm the request by email.
- For 14 days you can change your mind: sign in again and choose Restore account.
- Then we erase your personal data: your email, name, group memberships, what you follow, alert settings, phones, usage records and your sign-in record at Firebase. Unused invitations are withdrawn. We email you when it is done. Everything is done within a month of your request at the latest.
- What you recorded for your group (results, matches) stays, shown as “Deleted account”, without your name.
- The record of changes keeps what was done, without your personal data, for 2 years, as for everyone (see Privacy). Security events with a network address are kept up to 12 months, and copies of the emails we sent you 30 days.
- Database backups are gone within 35 days. If we ever restore one, your deletion is applied again.
- Your Google or Apple account stays yours. You can remove Lopta from it in your Google or Apple account settings, among the apps that use it to sign in.
Can’t open the app?
Write to support@lopta.hr from the address your account uses, and we’ll delete it for you and confirm by email. You can also ask us to delete only some of your data, or for a copy of your data as a file before you delete.