Terms
We wrote this text ourselves from the law’s official texts; a lawyer has not reviewed it yet.
In force from 28 October 2026. These terms apply when you use Lopta: the app, Lopta Admin and the sites lopta.hr and lopta.eu. How we handle personal data is in Privacy.
Who runs Lopta
BitAlloc d.o.o., Ulica Križnog puta 90, 10000 Zagreb, Croatia, which owns Lopta. Registered at the Commercial Court in Zagreb under MBS 081532097. OIB 51729437531, VAT ID HR51729437531. Director: Muriel Kamgang Mabou. The rest of the company’s details are in Company information. Lopta’s contact: support@lopta.hr.
Your account
You need to be 16 or older to have an account. You sign in with Google or Apple, and you’re responsible for what is done with your Lopta account, so keep that sign-in safe. One account per person, in your own name.
Groups and roles
A group is run by its admins. They invite members and give roles, such as manager or referee, and each role can do only what Lopta allows it. An admin can remove a member or a role at any time. A group’s admins are responsible for what the group publishes, and for having the agreement of the players they list. For a player under 16, the admin answers the age question truthfully and confirms they have the consent of a parent or guardian; the rules that then apply are in Privacy.
What you put in Lopta
What you and your group add (competitions, teams, players, matches, results, images) stays yours. You allow us to store it, show it to the people it is meant for and keep it as described in Privacy, so Lopta can work. Add only what you have the right to share.
What isn’t allowed
- illegal content, and content that is hateful, threatening or sexual, or that exposes a child;
- someone else’s images or personal data without their agreement;
- false results, impersonation, or using someone else’s account;
- attacking, overloading or probing Lopta, or copying it in bulk.
How we moderate
- Checks: typed names and notes are compared automatically with a list of offensive words. A match is only flagged; a person (the group’s admins, or Lopta) decides.
- What we can do: hide or remove content, remove a role, pause uploads, or suspend or ban an account. We choose what is proportionate, and we act with care and objectively.
- Reasons: when we restrict your content or your account, we tell you what we did, why (the rule or the law), on what facts, whether it followed a report, whether anything automated was involved, and how you can challenge it.
- Challenging a decision: reply to that message or write to support@lopta.hr; a person who was not involved looks at it again. You can always go to court, or to the Croatian Regulatory Authority for Network Industries (HAKOM), the Digital Services Coordinator in Croatia.
Reporting illegal content
Anyone can report content in Lopta they believe is illegal, by writing to support@lopta.hr. Say where it is (the link), why you believe it is illegal, your name and email (not needed when reporting child sexual abuse), and that you report in good faith. We confirm that we received it, decide without undue delay and tell you what we decided. Where a life or someone’s safety may be at risk, we tell the police.
Contact points
Users and authorities, including under the EU Digital Services Act, reach us at support@lopta.hr, in Croatian or English. A person answers.
Ending your account
You can delete your account in the app at any time (see Delete your account). We can suspend or end an account that seriously or repeatedly breaks these terms, and tell you why.
Lopta as it is
We work to keep Lopta available and its data correct, but the service can be interrupted, and results are entered by the groups themselves. We are not liable for indirect loss. Nothing in these terms limits our liability for intent or gross negligence, for harm to life, body or health, or any right you have as a consumer that the law does not let us exclude.
Changes
Lopta changes and improves. When these terms change in a way that matters to you, we tell you in the app before it applies; if you don’t agree, you can delete your account.
Law
Croatian law applies, without taking away the protection the law of your country gives you as a consumer. A dispute goes to the competent court in Croatia, or to the court of your residence where the law gives you that right.